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How to contact Highways and Transport
Find Highways and Transport information, make requests, find how to make applications and report faults.
Information
Where streetworks are taking place
When road resurfacing is taking place
Traffic Management Orders (TMO)
Requests and applications
Apply for white bar (H bar) markings
Apply for a disabled parking bay
Request repainted road markings
Apply or extend a skip licence
Apply or extend a scaffolding licence
Reporting faults
Report unauthorised skips and other abuses of the highway
Report a road, pavement or private overhanging vegetation defects
Report an illegally parked vehicle
Faulty traffic signals
All traffic signals in London are installed and maintained by Transport for London (TfL) and if any signals are not working properly then they can be reported online on the TfL website.
Enforcement of Speed Limits
The enforcement of speed limits falls under the responsibility of the police. Any concerns regarding vehicles driving dangerously or in excess of the posted speed limit should be reported to the Metropolitan Police. Contact your Local Safer Transport team.
Road safety cameras
The London Safety Camera Partnership together with the Metropolitan Police are responsible for making decisions on the deployment of safety cameras. For a location to be considered, there must have been a specific number, type and severity of accident, within a distance of one kilometre, over the most recent three-year period, together with 20% of vehicles travelling above the speed limit. It must also be deemed that no other measures are suitable at the site.
TfL provides further information on road safety cameras.
Transport for London (TfL) are also working in partnership with the Met Police to set up a Community Roadwatch Scheme – a road safety initiative which aims to reduce speeding in residential areas. Nominate your street.
Cycling Enforcement on pavements
Although signage is displayed to deter cycling, it is not enforceable by the Council because cycling enforcement falls under the responsibility of the Police. Report cycling on pavements.
Contact us for Service Requests
Service Requests are defined as a request that the organisation provides or improves a service.
If you can’t find what you need on the above links or need to contact us, use the contact form below. Please do not use this form to report faults, as we are unable to process them this way, instead, please use the links listed above.
If you can’t use the contact form or need to speak to someone urgently, call us on 020 8547 5000.