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Housing

Find housing options and advice, manage your council tenancy, learn about rights and responsibilities as a tenant or leaseholder, get help with homelessness, and get support if you're new to the UK.

Housing options and advice

Apply to join the Housing register, find out how to bid for social housing, report a change in circumstances, get support for older and vulnerable residents and find out about private renting.

Council tenant services

Pay your rent, find your housing officer, apply for contents insurance, report a repair, and get information about your rights and responsibilities as a tenant.

Leaseholder services

Report a repair, get information about your service charge, find out about selling or letting your home and find information about your rights and responsibilities as a leaseholder.

Help if you are homeless or becoming homeless

Find out how to contact us for advice if you are facing homelessness, get information on how we can help you remain in your home, and find help for older or vulnerable people.

Housing Association tenancies

Find out about the different types of Housing Association tenancies, get information about your rights as a tenant, and find the contact details for your Housing Association.

Landlords and private sector

Find information about your rights and responsibilities as a landlord, how to rent your property though the council, and apply, change or renew an HMO licence.

Arriving in the UK

Find out about Homes for Ukraine, resettlement schemes, how to seek sanctuary in Kingston if you're a refugee, and how to access essential services when you arrive in the UK.

Housing policies

Find our housing policies, including housing allocations, policies on rent arrears, our pet policy, our policy on damp and mould and our Annual Housing Report.

Housing grants and loans

Get information about the empty property grant, the home improvement grant, disabled facilities grant, find the rules and conditions and find out how to apply.

Support Beyond Housing

Find some local services that can support a range of wellbeing concerns that may come up alongside housing issues, like finding healthcare and or help with the cost of living.

Rent a garage

Anyone can rent a garage, you don’t have to live in the borough. Find out how to apply, how much it costs, find the rules and restrictions, and how to end your rental agreement.

Sign up to our housing newsletter

Sign up to our Housing Matters quarterly online newsletter for Kingston Council social housing residents to get the latest updates on news, events and ways to get involved in your local area.

Contact us Housing Main

Contact the Housing Contact Centre

Phone: 0208 547 5003

Address: 

Guildhall 2 
High Street 
Kingston upon Thames 
KT1 1EU

Housing promos CA and newsletter

Citizens Advice Kingston

Find guidance on buying or renting a home, your rights, problems with your landlord, dealing with eviction and more.

Get housing advice

Housing Matters newsletter

Sign up to our online newsletter for social housing residents and get the latest updates, news and events, plus find out how to get involved in your local area.

Subscribe to Housing Matters

Related services

Cost of living support and advice

Get help and support with rising energy, food, housing costs, find out about local help and support available, including local groups and activities, food banks, financial support and debt advice.

Apply for Housing Benefit

If you are unemployed or on a low income and live in rented accommodation you may be able to get Housing Benefit.

Regeneration

Find out about the improvement plans for our towns, including the vision for Kingston town centre, get the latest updates from our regeneration and new housing projects, including the Cambridge Road Estate.
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