Previous consultations

Library fines and charges for 2014-15 have been reviewed. We welcomed any comments on the proposals by Friday 1 November 2013.

This consultation ended on Friday 1 November.

Proposed library charges for 2014-2015 including items, current charges 2013-2014, proposed charges 2014-2015 and notes.

Late return charges on overdue library materials.

Books and spoken word cassettes-CDs:

Current charges 2013-2014: Adults- 21p Proposed charges 2014-2015: Adults- 25p Notes: Applied to each item per open day up to a maximum charge of £10. It is proposed to increase this level from £7 in line with rise in daily rate. Propose increasing the number of renewals without bringing items back to the library from 3 to 5 mitigate the effects of the rise in charge

Current charges 2013-2014: People aged 75 and over: no fines on overdue spoken word cassettes Proposed charges 2014-2015: Concession withdrawn Notes: Unable to fund due to increased income targets

Current charges 2013-2014: No overdue fines on children's and teen items of stock Proposed charges 2014-2015: No overdue fines on children's and teen items of stock Notes: No change from 13-14

Overdue administration charge when a 2nd reminder is sent

Current charges 2013-2014: £1,20 Proposed charges 2014-2015: £1.50 Notes: Proposed increases to cover extra postal costs and encourage users to return stock earlier

Cost of replacement of items lost or damaged

Current charges 2013-2014: The cost of the item Proposed charges 2014-2015: The cost of item Notes: No charge from 13-14

Currrent charges 2013-2014: If the piece of item is not known: £5 for a children's item and £7 for an adult item Proposed charges 2014-2015: If the piece of item is not known: £5 for a children's item and £7 for an adult item Notes: No charge from 13-14

CD hire charges

Current charges 2013-2014: £0,50 for one week rental Proposed charges 2014-2015: £0,60 for one week rental Notes: A further hire charge of £0,60 is levied if items are kept over the initial loan period

DVD hire charges

Current charges 2013-2014: New stock £2,50 for one week's rental reduced to £2 after 6 months Proposed charges 2014-2015: New stock £2,75 for one week's rental reduced to £3,30 after 6 months Notes: There are no concessions on DVDs

Current charges 2013-2014: Children's DVDs- feature films £2 for one week rental Proposed charges 2014-2015: Chldren's DVDs- feature films £2 for one week rental Notes:First proposed rise for 2 years

Current charges 2013-2014: £1,50 for one week's rental of all other DVDs Proposed charges 2014-2015: £1,75 for one week's rental of all other DVDs Notes: First proposed rise for 2 years

Current charges 2013-2014: Anew charge for one week rental of DVD box sets to be included at £3,50 Proposed charges 2014-2015: £3,50 per set per week Notes: No charge from 13-14

A further hire charge is levied if items are kept over the initial 3 weeks loan period up to a maximum of £10 per item

Language cassettes/CD hire charge

Current charges 2013-2014: £1,75 for 3 weeks rental Proposed charges 2014-2015: £1,75 fro 3 weeks rental Notes: These are non-renewable items. A further hire charge is levied if items are kept over the initial 3 weeks loan period up to a maximum of £10 pre item. No charge from 13-14

Spoken word cassettes-CDs hire charge

Current charges 2013-2014: £0,90 for 3 weeks rental on adult items Proposed charges 2014-2015: £1 for 3 weeks rental on adult items Notes: Any items renewed will be subject to a new 3 week firwe charge

Current charges 2013-2014: Issued free to senior citizens, the visually impaired and disabled users Proposed charges 2104-2015:Issued free to senior citizens, the visually impaired and disabled users Notes: Senior citizen is defined as people aged 65 and over. Age increased from 60 to 65 in line with local and national goverment policy

Current charges 2013-2014: Children's and teen spoken word: no charge Proposed charges 2014-2015: Children's and teen spoken word: no charge Notes: No charge from 13-14

Music score sets hire charge

Current charges 2013-014: £7,50 up to 25 copies for 1 month / £15-26 to 50 copies for 1 month Proposed charges 2014-2015: £7,50 up to 25 copies for 1 month / £15-26 to 50 copies for 1 month Notes: No charge from 13-14

Current charges 2013-2014: £20 over 50 copies for 1 month Proposed charges 2014-2015: £20 over 50 copies for 1 month Notes: No charge from 13-14

Current charges 2013-2014: Orchestral sets £7,50 fo 1 month Proposed charges 2014-2015: Orchestral sets £7,50 for 1 month Notes: No charge from 13-14

Replacement membership card

Current charges 2013-2014: Adult £2 Proposed cahrges 2014-2015: Adult £2,50 Notes: To help defer the cost of replacement cards

Current charges 2013-2014: Children receive first replacement free of charge Proposed charges 2014-2015: Children receive first replacement free of charge then same charge as for adult replacement card applies Notes: No charge from 13-14

Reservations

Items in stock on London Libraries Consortium catalogue

Current charges 2013-2014: Adult Item: £0,75 Proposed charges 2014-2015: Adult Item: £0,80 Notes: Small increase proposed to help offset the administration of the reservation service

Current charges 2013-2014: Children and teen items except children's DVDs: no charge Proposed charges 2014-2015: Children and teen items except children's DVDs: no charge Notes: No charge

Current charges 2013-2014: Children's DVDs: £0,75 Proposed charges 2014-2015: Children's DVDs: £0,80 Notes: See first comment under Reservations above

Items not in stock on London Libraries Consirtium (LLC) catalogue that are purchased for Kingston Libraries stock

Current charges 2103-2014: £1,20 Proposed charges 2014-2015: £1,40 Notes: See first comment under Reservations above

Items not in stock on the LLC catalogue that are obtained through the inter-lending scheme

Current charges 2013-2014: £3,20 Proposed charges 2014-2015: £3,50 Notes: See first comment under Reservations above

Iterms not in stock on LLC catalogue that are obtained through the British Library

Current charges 2013-2014: £11,60 Proposed charges 2014-2015: £12,05 Notes: Passed on the borrower at the current rate charges to RBK by the BL

Music score sets

Current charges 2013-2014: £0,75 Proposed charges2014-2015: £0,80 Notes: See first comment under Reservations above

Photocopying

Current charges 2013-2014: Tolwoth, Old Malden, Tudor Drive libraries: A4 B&W: 5p per sheet and A3 B&W: 10p per sheet Proposed charges 2014-2015:Tolworth, Old Malden, Tudor Drive libraries: A4 B&W: 5p per sheet and A3 B&W: 10p per sheet Notes: No charge from 13-14

Current charges 2013-2014: Hook, Surbiton, Kingston, New Malden libraries: A4 and A3 B&W with colour: 20p Proposed charges 2014-2015:Hook, Surbiton, Kingston, New Malden libraries: A4 and A3 B&W with colour :20 p Notes: No charge from 13-14

Computer printing

Current charges 2013-2014: 20p per sheet Proposed charges 2014-2015: 20p per sheet Notes: No charge from 13-14

Faxing

 

Send a fax

Current charges 2013-2014: UK/Ireland (1 or 2 pages): £1,40 per page and UK/Ireland (3 to 6 pages): £3,40 total charge Proposed charges 2014-2015: UK/Ireland (1 or 2 pages): £1,50 per page and UK/Ireland (3 to 6 pages): £3,40 total charge Notes: No charge from 13-14

Current charges 2013-2014: Europe (1 to 6 pages): £3,40 Proposed charges 2014-2015: Europe (1 to 6 pages): £3,40 Notes: No charge from 13-14

Current charges 2013-2014: Non EEC: £3,80 Proposed charges 2014-2015: Non EEC: £3,80 Notes: No charge from 13-14

Receiving a fax

Current charges 2013-2014: 1 to 6 pages: £1,80 Proposed charges 2014-2015: 1 to 6 pages: £1,80 Notes: No charge from 13-14

Events and activities

Events and activities

Current charges 2013-2014: Charges range from £1,50 - £10 according to event ranging from children's holiday activities to adult activities such us author talks Proposed charges 2014-2015: Charges range from £1,50 - £10 according to event ranging from children's holiday activities to adult activities such us author talks Notes: Core children's activities e.d. storytimes and rhymetimes remain free. No charge from 13-14

ICT services

Use of public access PCs

Current charges 2013-2014: First hour free, £1,50 per half hour thereafter. Proposed charges 2014-2014: First hour free, £1,50 per half hour thereafter. Second hour free for unemployed on production of form ES40 and appointment card Notes: No change to basic charge. Second free hout to support people to search and apply for jobs

ICT tutor led training

Current charges 2013-2014: Introductory IT taster sessions anf Silver Surfer sessions: £3 Proposed charges 2014-2015: Introductory IT taster sessions and Silver Surfer sessions: £3 Notes: No charge from 13-14

Current charges 2013-2014: Computer Literacy courses: £6,50 per session for multi session groups Proposed charges 2014-2015: Computer Literacy courses: £6,50 per session for multi session groups Notes: No charge from 13-14

ECDL and other training

Notes: There are no concessions on ECDL training or materials. No charge

ECDL exam

Current charges 2013-2014: £15 Proposed charges 2014-2015: £15 Notes: No charge from 13-14

ECDL log book

Current charges 2013-2014: £30 Proposed charges 2014-2015: £30 Notes: No charge from 13-14

Advanced ECDL

Current charges 2013-2014: £55 per module Proposed charges 2014-2015: £55 per module Notes: No charge from 13-14