Search Results

Search Results

Environmental health

Check the food hygiene rating of a food business, report a noise nuisance, report damp and mould, complain about garden nuisances and report a pest problem.

Environmental concerns

Noise nuisances

Find out what we consider to be a noise nuisance, report a noise nuisance and find out what happens after you have complained.

Air quality issues

Find information on the types of issues that we can deal with, make an air quality complaint, and find out more about air pollution and what we are doing to improve air quality in the borough.

Garden nuisances

Find out how to complain about high hedges, report overgrown gardens or japanese knotweed, get advice on keeping chickens, and find out what actions we can take if a garden issue affects quality of life.

Housing and property issues

Damp and mould

Find advice on how to prevent and reduce condensation and mould, report a damp concern in a private property and find out how to improve your home’s energy efficiency.

Asbestos

Report a concern about asbestos, get guidance on working with or removing asbestos, and how to safely dispose of asbestos.

Hoarding

Report a hoarding concern to us. We can only investigate reports of hoarding where the behaviour is causing a statutory nuisance, such as if it is attracting pests or causing a potential fire risk.

Public safety and standards

Trading Standards

Trading Standards helps protect consumers from scams and rogue trading. Get free, confidential advice and raise complaints through the Citizens Advice helpline, and find out how to make a complaint.

Health and safety at work

Find out how we enforce health and safety regulations in commercial premises, and get advice on preventing accidents, injuries and diseases at work.

Pests and animals

Pest control

Report a pests issue in your neighbourhood, find out how to find a trustworthy pest controller, raise a concern if you are council tenant, and find out what we do and do not consider pests.

Stray and lost dogs

Report a stray dog, find out what to do if you lose your dog, and get information about the legal requirements of dog ownership including microchipping and identification.

Avian influenza (bird flu)

Find out how to register your poultry so the government can contact you during an outbreak, how to report suspected bird flu cases, and how to report dead wild birds.

Related services

Report a food safety or hygiene issue

If you have concerns about a food business (pub, restaurant, cafe, shop etc) within the borough, you can tell us about it.

Hazardous waste

How to dispose of hazardous waste such as asbestos, gas bottles and chemicals legally and safely.

Report a grit bin issue

Report a problem with a grit bin, like damage or contamination, using our handy map or by filling in our form.
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