Report a concern about a child or young person

Reporting safeguarding concerns 

You can tell us about a child, young person or parent/carer that needs support in some way by contacting our Single Point of Access Team (SPA).  You may be concerned about the child's developmental needs, issues that the parent/carer is experiencing, or you may suspect a child is being neglected or subjected to physical, sexual, or emotional abuse.

You can:

• call us on 0208 547 5008 between 8:00am - 5:15pm, Monday - Thursday, and Friday between 8:00am - 5:00pm
• or call the out of hours duty team (evenings and weekends)
• or call 999 if you think a child is in immediate danger

You will be asked for your name, address, details of the child and the concerns you have. These are to help us make further enquiries and to contact you again if necessary. Your details will be treated confidentially and will not be disclosed to members of the family in question without your consent.

You can also tell us about a child, young person or parent/carer that needs support in some way by completing the Single Point of Access online referral form. Please note that this is a new style referral form which is now hosted on the AfC digital platform. 

In an emergency

If you think a child is in immediate danger you should call 999.

If you need to speak to someone urgently outside of office hours, please call the Duty Social Worker on 020 8770 5000.