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Check your eligibility and request a care needs assessment
A care needs assessment helps us understand what you need support with, and whether you qualify for care provided by us.
What a care needs assessment is for
A care needs assessment is a discussion with our social work team to understand what extra support could help you with your daily life, or the daily life of someone you care for.
The assessment will help you find out about:
- your care needs
- how to get the care and support you need
- if you qualify for any funded care from the council
- information about other partners and services
Who can have one
Anyone can request a care needs assessment, but there may be better routes to help you.
When you request an assessment, a team member will speak to you over the phone to find out more about your needs. After this conversation, you may both decide that you do not need more input from adult social care and that other organisations or services can offer you the help that you need.
Request for someone else
You can request a care needs assessment on behalf of someone else. Make sure that you answer the form questions as if you were them.
You’ll need their permission to formally request an assessment for them, unless they cannot make or communicate that decision themselves.
Request an assessment
To request an assessment, you’ll need to answer some questions first to find out if you qualify for care paid for or partly paid for by us.
How it works
- Complete the eligibility checker to get an idea of whether you’re likely to qualify for care and support from us.
- The checker will offer you some services that you can contact for help without needing to speak to our social care team.
- If you’d still like to request an assessment, you’ll be able to do this at the end of the eligibility checker.
- Once we’ve received your assessment request, we aim to contact you within 7 days to discuss your needs with you.
- If we jointly agree to go ahead with a care needs assessment, someone will contact you to book an appointment to visit.
- It can take around 6 weeks to complete the care assessment process. The more information you give us, the quicker this process will likely be.
What happens next
If you decide to request an assessment, we aim to contact you within 7 days to discuss your needs with you.