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Our policies and standards
Get full detail of our standards and policies, including safeguarding, confidentiality, equality, and fees and refunds.
Confidentiality policy
Learners have rights under GDPR. This protects personal information from being used inappropriately. We believe that all learners have the right to expect their personal information to be held securely, treated with confidentiality and with respect at all times.
Personal information about learners may be held in a variety of formats at many stages of the learner journey, including:
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at enrolment, for purposes of funding and fee remission
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when disclosing information about an impairment, disability, health issue or learning needs
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when disclosing financial or residency information, e.g. at enrolment or for discretionary Learner Support Fund applications
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during information and advice sessions or discussions
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when being referred for additional support
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in classroom settings, eg if disclosing information about beliefs or domestic circumstances during discussions
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during assessment and review
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during completion of individual learning plans
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when giving feedback.
If you would like to read a full copy of our GDPR policy, please contact us.